DS Business Hub provides managed IT support, cyber security and Microsoft 365 services to businesses across Essex.
Most IT companies talk about "service" and deliver something else entirely — ticket queues, offshore call centres, billable hours that drift over budget. We do it differently.
Every client works with senior engineers who know their environment, their priorities and their people. Pricing is fixed monthly per user — covering everything in your plan, with no surprise invoices. Security is built into every plan as standard, not bolted on as an upsell.
The result is IT that genuinely supports your business — explained in plain English, delivered to a high standard, and priced so you know what you're spending every month.
The people you'll work with. Direct access to decision-makers, every time.
Technical Director
Dan leads the technical side of the business — IT support, cyber security, Microsoft 365 architecture, networks. Years of experience working with businesses across the UK, with a focus on making complex technology straightforward for the people using it.
Connect on LinkedInCo-Founder
Steph runs operations, client onboarding and account management. She's the reason new clients are up and running smoothly, reviews happen on time, and your invoicing is always accurate.
Connect on LinkedInThe things our clients tell us they value most.
You don't get bounced through three levels of support. Your issue lands with someone who knows your environment.
Every client gets the same security baseline. We don't sell stripped-down plans that leave you exposed to insurance claims or breaches.
One per-user monthly fee. Hardware and licences passed through at cost. No hourly creep, no "out of scope" surprises.
We explain what's happening and why — clearly, calmly, and without making anyone feel like they should know more than they do.
Urgent issues acknowledged within an hour. Most resolved the same day. Real targets, not 24-hour SLAs dressed up as fast.
30-day rolling agreements. If you ever leave, you take your data, passwords, and documentation with you. No lock-in, no drama.
We monitor your systems continuously and resolve small problems before they become outages your team has to work around.
Every client environment is fully documented — networks, accounts, processes, recovery steps. Support never depends on one person being available.
We get to know your business so the IT decisions we make actually fit it. Quarterly reviews keep things aligned as the business changes.
30 minutes on the phone, no obligation. We'll talk through your setup, your priorities, and whether we're a good match.
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